AndayaGuna Solutions

SITI ANIDA (DHEA)

Over 13 years of experience in sales and administrative roles. Proven expertise in supporting Executives, including CEOs and expatriates, as a Personal Assistant and Admin. Extensive sales background spanning 8 years as a Retail Sales Manager in the tire industry and Area Sales Manager in the automotive sector. Specializes in Sales Operations, Sales Strategy, Service Performance Management, Customer Journey & Loyalty, Customer Complaint Management, and Marketing & Branding Analysis.

Sales & Marketing Sr. Manager

Expertise Cover

• Sales Business Operations Process

• Sales Operations Standards

• Sales Customer Journey: Customer Satisfaction & Loyalty

• Marketing & Branding Analysis

• Sales Development

• Services Performance Managemen

• Customer Complaint & Call Centre Solutions

• People Development: Sales & Marketing